Terms and Conditions
1. Product Delivery Terms & Conditions
- Delivery Schedule: Delivery dates for products may vary depending on stock availability. Customers will be informed in case of any delays.
- Product Cancellation: Cancellations must be reported within 12 hours of purchase confirmation to avoid charges.
2. Warranty and Exceptions
- Misuse or Tampering: Any product that has been misused or tampered with is not eligible for returns or warranty claims.
- Mattress Size Variation: Mattresses may vary in size by +/- 12 mm in length, width, and thickness. Customers are required to allow 72 hours for the mattress to regain its original shape after unpacking, as per the provided instructions. Any size discrepancies must be reported within five days of purchase.
- Return Condition: Mattresses being returned must be in good condition, free from fabric damages such as tears, stains, fading, soil, or burns.
- Invoice Requirement: The original invoice with the company’s seal and signature must be presented for any return requests.
- Return Shipping Costs: Gaur Gadda Re. House will bear the cost of return shipping as long as the product remains on the premises of the original delivery location. Otherwise, customers will be responsible for any differential shipping charges.
3. Shipping & Transportation
- Shipping Responsibility: Gaur Gadda Re. House takes reasonable care to pack and ship products safely. Once the goods are delivered, the sale is considered complete.
- Damaged Goods: If goods are delivered in a damaged condition, customers must inform the company immediately.
4. Applicable Law
- All sales and interactions with Gaur Gadda Re. House are governed by and construed in accordance with the laws of India.
- In case of any disputes, they will be subject to the jurisdiction of courts/authorities/forums in Kanpur Nagar, UP only.
5. Website Terms and Conditions
- Acceptance of Terms: By visiting this website, you agree to be bound by these terms and conditions. If you do not accept them, you should exit the site.
- Modifications: Gaur Gadda Re. House reserves the right to revise these terms and conditions at any time by updating this page. Users should periodically revisit this page to stay updated.
6. Use of Website Content
- Intellectual Property: All logos, brands, and other intellectual property displayed on this website are owned by or licensed to Gaur Gadda Re. House and its affiliates. Unauthorized use of this content is strictly prohibited.
- Content Restrictions: You may not sell, modify, reproduce, display, publicly perform, distribute, or use the materials on this website for any commercial purpose without prior written permission from Gaur Gadda Re. House.
7. Website Security
- Prohibited Actions: Visitors are prohibited from violating the security of the website, including but not limited to unauthorized access to data, probing or testing system vulnerabilities, and interference with website operations (e.g., submitting viruses or causing website crashes).
- Legal Action: Violations may result in civil or criminal liability. Gaur Gadda Re. House will investigate suspected violations and cooperate with law enforcement as necessary.
8. Indemnity
The user agrees to indemnify and hold harmless Gaur Gadda Re. House, its officers, directors, employees, and agents from any claims or damages arising from their use of the website or breach of these terms and conditions.
9. Liability
Gaur Gadda Re. House is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the services. In no event shall the company’s total liability exceed the amount paid by the user.
10. Disclaimer of Consequential Damages
Gaur Gadda Re. House is not liable for any incidental or consequential damages, loss of profits, or damage to hardware resulting from the use of this website.